What is the check-in and check-out policy at Hilton Garden Inn New York/Manhattan-Chelsea?
Check-in is at 15:00 and check-out is by 12:00.
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Hilton Garden Inn New York/Manhattan-Chelsea
109US$
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Key details
About the Hotel
121 West 28Th Street,
New York,
New York,
United States,
10001-6102,
New York State
- Close to Herald Square
Very good
7.8
7.9
3.9
3.6
Loved by Hilton Garden Inn New York/Manhattan-Chelsea guests
"The microwave and coffee maker in the room are a god send along with the refrigerator."
"My room was spacious, very clean, well kept, and had a large tv set with premiums channels, refrigerator, microwave, and complimentary coffee brewer."
"The hotel is very well located for subway transportation and near pharmacies and food stores for convenience shopping."
The modern Hilton Garden Inn New York/Manhattan-Chelsea is situated in the centre of New York nearly a 25-minute walk from the Trump Tower. Boasting a location within a few blocks of the multi-purpose indoor arena "Madison Square Garden", this 3-star inn features 169 rooms as well as a convenience store and a restaurant.
Location
The hotel is perfectly located 550 metres from Madison Square Park and 300 metres from Fashion Institute of Technology. The New York Public Library is in the vicinity of the Hilton Garden Inn New York/Manhattan-Chelsea in New York.
The High Line Public Park is around 30 minutes' walk away, and 34th St-Herald Sq underground station is about a 5-minute ride from this accommodation.
The hotel is within a 500-metre distance of Megabus bus stop and a mere 1.6 km from Grand Central train station in New York.
Rooms
The rooms are equipped with coffee/tea making equipment, along with free wireless internet and a flat-screen TV with satellite channels for guests' comfort. They offer views of the city.
Eat & Drink
The restaurant is open daily for breakfast. Garden Grille, an onsite restaurant, is open for breakfast. You can visit a restaurant situated close by and taste fusion cuisine.
Leisure & Business
Hilton Garden Inn New York/Manhattan-Chelsea will also help you keep fit with fitness classes at a gym available on site.
“The hotel sits in a prime Chelsea spot, a genuine advantage for accessing Manhattan. Rooms include microwaves and refrigerators, useful for longer stays, and they've thoughtfully incorporated the neighborhood's cultural vibe into the decor. It's a solid choice for those prioritizing location and convenience in this busy city.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
King Room
2 persons
22 m²
1 King-size bed
Coffee machine
Heating
room details
Queen Room Two Queen Beds
2 persons
26 m²
2 King Size Beds
Coffee machine
Heating
room details
Double Room Two Double Beds Roll Shower Mobility Access
2 persons
24 m²
2 Double beds
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
24 m²
1 King-size bed
Shower
Coffee machine
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Car hire
- Welcome drink
Dining
- Restaurant
- Snack bar
Business
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
The Hilton Garden Inn New York/Manhattan-Chelsea boasts exceptional dining experiences that cater to a variety of dietary preferences. With options for a hot cooked-to-order breakfast and delightful grab-and-go snacks, guests can enjoy a taste of comfort amid the vibrant energy of Manhattan.
Garden Grille
American breakfast featuring vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A cozy, inviting space perfect for a morning meal, where the aroma of freshly brewed coffee fills the air.
Key Offerings
Enjoy a hot cooked-to-order breakfast featuring customized omelettes and waffles made just for you, alongside an array of traditional breakfast fare.
Reservation
Not needed
Monday to Friday: 6:00 AM - 10:00 AM; Saturday and Sunday: 6:00 AM - 11:00 AM
Pavilion Pantry
Convenient grab-and-go snacks and drinks
Ambiance
A casual 24-hour space ideal for quick bites on the move, providing freedom and flexibility for guests.
Key Offerings
Stocked with a selection of snacks, beverages, and quick meals for those seeking a fast and easy dining solution.
Reservation
Not needed
Open 24 hours
Hotel location
121 West 28Th Street,
New York,
New York,
United States,
10001-6102,
New York State
Map view
121 West 28Th Street,
New York,
New York,
United States,
10001-6102,
New York State
City landmarks
Landmark
Empire State Building
1.5
km
Square
Times Square
1.6
km
Park
The High Line
2.1
km
Landmark
Rockefeller Center
2.0
km
Park
Bryant Park
1.4
km
Landmark
Top of the Rock
1.9
km
Park
Central Park
4.4
km
Square
Macy's
650 m
Library
New York Public Library
1.4
km
Church
St. Patrick's Cathedral
2.3
km
Landmark
Manhattan Skyline
730 m
Park
Washington Square Park
2.1
km
Landmark
Chrysler Building
2.0
km
Square
Herald Square
640 m
Landmark
Flatiron Building
790 m
Museum
Madame Tussauds New York
1.4
km
Museum
The Museum of Modern Art
2.0
km
Park
Madison Square Park
680 m
Museum
Rubin Museum of Art
1.1
km
Library
The Morgan Library & Museum
1.3
km
Landmark
Bowery
2.9
km
Museum
Intrepid Sea
2.1
km
Tower
Trump Tower
2.3
km
Museum
Ground Zero Museum Workshop
1.9
km
Market
Union Square
1.2
km
Landmark
34th Street
1.1
km
Nearby
Stadium
Madison Square Garden
590 m
Museum
Museum of Sex
480 m
Museum
The Museum at FIT
210 m
Restaurants
Ajisen Ramen
50 m
136 W 28th St
Casa Barilla
480 m
108 W 32nd St Between 6th and 7th Avenue
Waldy's Wood Fired Pizza & Penne
140 m
800 Sixth Avenue
Hanamizuki Cafe
350 m
143 W 29th St
American Gourmet Food
190 m
831 Avenue of the Americas
Dunkin' Donuts
130 m
818 Avenue of the Americas
Sunsweet Fresh Market
200 m
838 Avenue of the Americas
B & D Halal Restaurant
300 m
163 W 29th St
Matto Espresso
290 m
188 7th Ave Corner with West 21st street
Koffeecake Corner
270 m
775 Avenue of the Americas At 26th St.
Explore New York
Local Highlights
Empire State Building
19 minutes' walk
Iconic skyscraper offering stunning city views from the 86th floor observatory. A must-visit for its architectural grandeur.
Madison Square Garden
8 minutes' walk
Famed multi-purpose arena hosting concerts and sports events. Check the schedule for exciting performances during your stay.
The Museum at FIT
5 minutes' walk
Fashion and textile museum featuring innovative exhibitions. Admission is free, perfect for art and fashion enthusiasts.
Times Square
20 minutes' walk
Vibrant commercial hub known for its bright lights and theater district. A cultural centerpiece filled with entertainment options.
The High Line
25 minutes' walk
Elevated park featuring gardens and public art along a historic freight rail line. Great for leisurely strolls with city views.
Ajisen Ramen
1 minute' walk
Casual eatery known for its flavorful ramen and Asian dishes. Try their signature tonkotsu ramen for a delightful experience.
Casa Barilla
6 minutes' walk
Charming Italian restaurant offering handmade pasta and traditional dishes. Reservations recommended for peak dining hours.
Madame Tussauds New York
18 minutes' walk
Famous wax museum featuring lifelike figures of celebrities and historical figures. Great for family-friendly fun.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:00
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at USD 55 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Arabic, Korean
Year renovated:
2007
Number of floors:
23
Number of rooms:
169
Former name
Hilton Garden Inn New York - Chelsea
Reviews and Ratings
Feedback about Hilton Garden Inn New York/Manhattan-Chelsea from previous guests about their experience.
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Pros
Friendly staff
Clean place
Fab location
Comfortable rooms
Cons
Broken landline
Disgusting coffee
Guest reviewsbased on 2634 reviews
Oscar from United States
Single
King Room City View
3 nights in November 2025
|
Reviewed:February 10, 2026
7/10
adequate stay overall
convenient locationhelpful staffroom amenitiessmall roomunclean pillowspoor cleanliness
i appreciated the very convenient location near many shops. the staff members were kind and helpful . my room included a fridge and a microwave (i did not use them).
the room was too small to accommodate luggage comfortably. some pillows were not clean, though pillowcases were. the floor in my room seemed like it needed a good cleaning, and it did not smell very clean (but thankfully, i was out most of the day).
0 Helpful
richard from united kingdom
Family with children
queen room two queen beds
3 nights in November 2025
|
Reviewed:February 09, 2026
8.7/10
solid stay in a convenient spot
useful fridgesubway accessfalse charge
the room had a mini fridge and a microwave, i found that useful. the location was convenient for both walking and accessing the subway. i was glad to see the flower mart every morning. That was a plus.
I was overcharged and it was not removed at check out. I was told that it would be. i called the hotel many times but received no call back. this was frustrating because i had to spend time resolving the issue.
Facilities
8/10
The gym is in the basement and seems adequate. I saw comfortable beds in my room. the elevators worked without issue . I did not experience any delays. the hotel offers complimentary coffee and tea in the morning.
Service
9/10
Housekeeping provided excellent service . They were prompt and efficient. the staff changed towels and made the beds daily. i found the bellman helpful. He carried my bags to the room. i appreciated this service.
Location
9/10
the location provides easy access to different areas. a bus stop is nearby and it is very convenient. penn station is a short walk away. many food options are located within walking distance!
0 Helpful
|
James from United Kingdom
Single
King Room City View
4 nights in November 2025
|
Reviewed:February 01, 2026
9/10
easy accesssubway stationmini fridge
the location provided easy access to nearby flower shops. i found the subway station close. the rooms also include a mini fridge and a microwave.
the elevator experienced occasional delays.
0 Helpful
Richard from United Kingdom
Single
king room
3 nights in November 2025
|
Reviewed:November 25, 2025
5/10
central locationdirty furnitureuncomfortable pillows
the location was central and convenient to many attractions.
My room was not properly cleaned upon arrival. I found hairs in the bathroom and dust on the furniture. the heater made a loud noise throughout the night and the staff did not offer any assistance. the pillows were also flat and uncomfortable. There were no extras available.
0 Helpful
grace from united kingdom
Single
queen room two queen beds
3 nights in August 2025
|
Reviewed:September 17, 2025
6/10
average stay with issues
noisy acworn beds
the room i got had some real problems. the ac was noisy. i could also hear everything my neighbors were doing through the thin walls.. it wasn't exactly a peaceful experience. the beds felt old and worn, like they really needed replacing, and that didn't help at all.
0 Helpful
Christian from Germany
Single
King Room City View
4 nights in June 2025
|
Reviewed:August 08, 2025
9.0/10
Solid stay near many attractions
convenient bus stophelpful staffdaily service
The bus stop near the hotel made traveling easy. The staff helped with my bags, which i appreciated. Daily towel changes and bed making kept the room fresh for my entire visit. It was nice to have these services readily available throughout my stay.
Rooms
9/10
The room was clean with a comfortable bed and a nice city view from the window. The room included a mini-fridge and a microwave, very helpful for storing snacks and heating leftovers. I found the provided amenities sufficient for my needs.
Facilities
8/10
The hotel had complimentary coffee and tea in the morning for all guests. Elevators were available for easy access to all floors of the building. Leaving luggage for a while before check-in was possible which was very useful.
Location
10/10
Madison Square Garden and the Empire State Building are located quite close to this hotel. There are plenty of shops with flowers and plants nearby to the hotel. Several subway lines are also within walking distance.
Service
9/10
The front desk staff was helpful with check-in and answered all my questions with patience. I received an early room for an extra charge that was very helpful. The staff also provided complimentary points for a small inconvenience.
0 Helpful
|
Frederick from Germany
Single
King Room
3 nights in June 2025
|
Reviewed:June 29, 2025
6/10
an acceptable Stay
private carmini-fridgehelpful staffbreakfast selectionnoisy atmosphereelevator service
The front desk staff assisted with coffee pods and booked a private car to the airport. The room had a microwave and a mini-fridge. These helped me stock up on essentials. Whole Foods and Trader Joe's locations are fairly close, convenient.
One elevator wasn't working! The included breakfast only offered oatmeal. I also noticed some noise at night.
0 Helpful
FAQs
About Hilton Garden Inn New York/Manhattan-Chelsea
How far is Hilton Garden Inn New York/Manhattan-Chelsea from Times Square?
The hotel is located approximately 1 km from Times Square.
What are some dining options available at Hilton Garden Inn New York/Manhattan-Chelsea?
The on-site Garden Grille serves made-to-order breakfast and guests can also enjoy a snack bar.
Is there a fitness center at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes, the hotel features a 24-hour fitness center with modern equipment.
What amenities can guests find in the rooms at Hilton Garden Inn New York/Manhattan-Chelsea?
Rooms include free Wi-Fi, flat-screen TVs, air conditioning, microwaves, refrigerators, and premium bedding.
How far is Hilton Garden Inn New York/Manhattan-Chelsea from Madison Square Garden?
The hotel is located about 1 km from Madison Square Garden.
What are the nearby restaurant options from Hilton Garden Inn New York/Manhattan-Chelsea?
Nearby restaurants include Mykonos Bleu (0.5 km), Wine Disciples Enoteca (0.5 km), and Steak 'N Lobster (0.5 km).
What type of breakfast is served at Hilton Garden Inn New York/Manhattan-Chelsea?
The hotel serves an American breakfast buffet featuring items like fresh fruit, oatmeal, and cooked-to-order options.
What attractions are within walking distance of Hilton Garden Inn New York/Manhattan-Chelsea?
Nearby attractions include the Empire State Building (1 km), Macy's flagship at Herald Square (1 km), and Bryant Park (1 km).
Does Hilton Garden Inn New York/Manhattan-Chelsea offer any business services?
The hotel provides a business center and meeting facilities.
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